Partner Terms
Effective 22 August 2026
1. Who these terms bind
1.1These terms govern participation in the Norman affiliate programme (the “Partner Programme”) operated by Norman AI GmbH, Kolonnenstr. 8, 10827 Berlin, Germany (“Norman”). A person or business accepted into the programme is a “Partner”.
1.2The Partner Programme is aimed at businesses. A Partner who takes part in the exercise of a trade, business, craft, or profession acts as an entrepreneur within the meaning of § 14 BGB.
1.3These terms do not cover Norman’s in-product customer referral programme, which is governed by Annex B of Norman’s Terms and Conditions.
1.4The contract comes into existence when Norman activates the Partner’s account. Norman may decline an application without giving reasons.
2. What the Partner does
2.1Norman provides the Partner with a personal referral link carrying the Partner’s referral code.
2.2The Partner promotes Norman through its own channels and places the link there.
2.3The Partner acts on its own account. These terms create no employment relationship, agency, partnership, or joint venture. The Partner may not conclude contracts in Norman’s name or present itself as Norman.
3. Attribution
3.1A referral is attributed to the Partner if the person signs up for Norman within 30 days of last clicking the Partner’s referral link.
3.2Where the links of several Partners were clicked, the last click inside that window decides.
3.3Attribution depends on the tracking parameters of the referral link reaching Norman. The Partner may add its own sub-id, landing page, call-to-action, and language values to the link for its own reporting.
3.4No referral arises where the person or their business already had a Norman account under any other email address or alias.
4. When commission is earned
4.1The portal shows the progress of each referral: signed up, activated, in trial, and paying. Commission arises only once the referred customer reaches “paying”, meaning they have paid for a Norman plan or a one-time service.
4.2Norman verifies each referral, marks it as qualified, and marks it as converted once it is released for payout.
4.3The rates below are those published in the portal. The rate that applies to a referral is the rate in force when the referral is attributed.
5. Commission rates
| Customer | Trigger | Reward | Cumulative |
|---|---|---|---|
Private individual | Tax filing purchase Norman charges €19 | €10 | — |
Self-employed | Any purchase Klein plan from €9/month | €30 | — |
Self-employed | Annual Pro upgrade Bonus on top of any-purchase reward | + €60 | €90 |
Company | Any purchase Pro plan from €9/month | €30 | — |
Company | Annual Max upgrade Bonus on top of any-purchase reward | + €120 | €150 |
5.1A bonus marked as an addition is paid on top of the reward for the underlying purchase. The cumulative column states the total.
5.2Commission is paid once per referred customer and per trigger. It is not recurring.
6. Payment
6.1Norman pays confirmed commissions monthly, in the calendar month following confirmation. Where the confirmed balance is below € 50, it carries over to the next payout run.
6.2Payment is made by bank transfer to the account named by the Partner. The Partner supplies its invoicing address, bank details, and VAT status.
6.3Partners acting as entrepreneurs are paid against a proper invoice. Norman pays within 30 days of receiving an invoice that meets the requirements of § 14 UStG. Without a valid invoice no payout is made.
6.4Where a Partner takes part as a private individual, payment is made against a payment request stating their name, address, and bank details.
6.5Commission amounts are net amounts. Value added tax is added where the Partner charges it. Charges levied by the Partner’s own bank are borne by the Partner.
7. Taxes
7.1Each side bears its own taxes. Norman withholds no tax.
7.2A Partner acting as an entrepreneur invoices commission with value added tax unless the small-business rule under § 19 UStG applies, and tells Norman which of the two applies.
7.3Commission paid to a private individual is other income within the meaning of § 22 no. 3 EStG. The recipient must declare it once their total other income for the calendar year reaches 256 euros.
7.4Partners established outside Germany are responsible for their own local tax treatment and, where the reverse charge applies, must supply a valid VAT identification number.
8. Reversal
8.1Where the referred customer’s payment is refunded, reversed, charged back, or withdrawn, no commission is earned.
8.2Commission already paid may be reclaimed or set off against future commission.
8.3Norman may withhold payment on a referral while it investigates suspected misuse.
9. How the Partner may advertise
9.1The Partner may not bid on the Norman trademark, on misspellings of it, or on norman.finance domains in paid search, and may not use them in ad text or display URLs. Commission is not earned on traffic acquired in breach of this clause.
9.2The Partner may not present itself as Norman, register domains, social accounts, or app listings containing “Norman”, or use Norman’s branding beyond the material Norman supplies.
9.3The Partner may not make claims about Norman’s products, prices, or results that Norman has not published, and may not give tax advice in Norman’s name. In Germany, tax advice is reserved to the persons named in the Steuerberatungsgesetz.
9.4The Partner may not send unsolicited email or messages, generate automated sign-ups, or place links in adult, illegal, or discriminatory contexts. Incentivised traffic, cashback, and coupon placements require Norman’s prior written permission.
9.5The Partner must make the commercial nature of its Norman links recognisable where the law requires it, in particular under § 5a (4) UWG.
10. Self-referral
10.1A Partner may not use its own link for its own sign-up or for a business it controls.
10.2Employees of Norman and members of their household may not take part.
11. Data protection
11.1Norman and the Partner each act as independent controllers for the personal data they process. Neither processes personal data on behalf of the other.
11.2The portal shows the Partner the progress of its referrals, not the identity of Norman’s customers.
11.3The Partner is responsible for the lawfulness of its own promotion, including any consent needed for its own mailing lists.
12. Term and termination
12.1The Partner may leave at any time. Norman may end a Partner’s participation with 14 days’ notice, and without notice for good cause, in particular a breach of section 9 or section 10.
12.2On termination the referral link stops working. Commission already confirmed as qualified is paid in the next payout run.
12.3Referrals that have not qualified by the time participation ends do not become commission.
13. Changes to these terms and to the rates
13.1Norman may change these terms and the commission rates with effect for the future. Norman informs Partners by email at least 14 days before a change takes effect.
13.2A change to the rates applies to referrals attributed after it takes effect. Referrals already attributed keep the rate that applied when they were attributed.
13.3Norman may suspend or end the Partner Programme with 30 days’ notice. Commission confirmed as qualified at that point is still paid.
14. Liability
14.1Norman is liable without limitation for damages arising from injury to life, body, or health, and for intent and gross negligence. In cases of slight negligence Norman is liable only for the breach of a material contractual obligation, and that liability is limited to the foreseeable, contract-typical damage.
14.2Participation gives no entitlement to a particular number of referrals, conversions, or to any level of income.
15. Final provisions
15.1The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.
15.2The place of jurisdiction is Berlin, provided the Partner is a merchant, a legal entity under public law, or a special fund under public law.
15.3Should a provision be or become invalid, the validity of the remaining provisions is not affected.
15.4Amendments require text form. There are no side agreements.
Contact
Norman AI GmbH, Kolonnenstr. 8, 10827 Berlin, Germany.
partners@norman.finance